Returns and Customer Service
Return and Refund Policy
No material shall be returned without written permission within 30 days of purchase. When granted, no credit will be issued until purchaser supplies correct invoice number and date covering original shipment of material. All credits, when issued, will apply only against future purchases and are subject to the following: 25% restocking charge; any charges necessary to put the material back in saleable condition; any outgoing freight charges paid by HAWS. The foregoing applies only to items regularly stocked by the factory. Value of custom fabrication and non-stock items will be as determined by the factory.
HAWS now offers a FULL CREDIT/NO HANDLING CHARGE Return Goods
Customer Service
Haws' world-class Customer Service Department is a reflection of our quest for perfection and commitment to technological advancements. Our customer service team is highly responsive, extensively trained and dedicated to providing Haws customers with accurate and timely responses.
We are available to provide information regarding Haws' nationwide network of manufacturers representatives, our product line, order status, stock availability, pricing and more.
